How do I delete my MeAndWho Club account?
In the app: Account, then Privacy and my data, then “Delete my account”. For the MeAndWho Club app, made by Amrik Innovates (OPC) Private Limited.
In short
To delete your MeAndWho Club account, open the app, go to Account, then Privacy and my data, tap “Delete my account” and confirm with “Yes, delete my account”. Deletion starts straight away and removes your profile, answers, photos, face pattern and messages; we keep safety reports, billing records and a security log that holds IDs, not your answers or messages, and backups are deleted on rotation within 35 days. If you can’t use the app, email ami@amrikinnovates.io with the subject “Delete my account”, and remember that deleting doesn’t cancel a store subscription.
Last checked
How do I delete my account in the app?
It takes five steps, and deletion starts as soon as you confirm.
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Open Account
Open the MeAndWho Club app and tap Account, at the bottom of the screen.
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Open Privacy and my data
Tap Privacy and my data.
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Tap “Delete my account”
Scroll to the end of the screen and tap “Delete my account”.
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Confirm
Read what deleting removes and what we keep, then tap “Yes, delete my account”. To stop, tap “Keep my account”.
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Check what was deleted
The app shows “Your account is deleted”, each place your data is deleted from, what we keep and why, and a reference. Tap Close to sign out.
Read the details
What the app tells you before you confirm
“This removes your profile, answers, photos, face pattern and messages, and can’t be undone. Reports and billing records we must keep by law stay, with restricted access. A store subscription isn’t cancelled for you.”
- Deleting takes you out of matchmaking at once. Introductions waiting for an answer are cancelled, and your open chats close.
- Keep the reference the app shows. If it says “We’re still deleting your data”, email ami@amrikinnovates.io with that reference so we can check.
- If your account is on hold, the app can’t delete it. Email us instead, as described below.
- Uninstalling the app doesn’t delete your account or cancel a membership.
- Want a copy of your data first? Tap “Get a copy of my data” on the same screen before you delete. Once your account is deleted, the app can’t make a copy any more.
How do I ask for deletion without the app?
Email ami@amrikinnovates.io with the subject “Delete my account”.
How it works by email
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Write to us
Send your email from the address you want our reply to go to, with the subject “Delete my account”, and say that you want your MeAndWho Club account deleted.
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Help us find your account
Tell us anything that helps us find it, such as the mobile number you signed in with. We don’t store phone numbers ourselves; our sign-in provider does. Don’t send ID documents or your Aadhaar number: we don’t need them.
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Confirm the request
We will ask you to confirm the request before we act on it, to help make sure the account is yours.
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We delete your account
Once you’ve confirmed, we delete your account and your data as described on this page, and keep only the records listed below.
Does deleting my account cancel my membership?
No. Cancel it in Google Play or the App Store if you want to stop paying.
Read the details
The easiest way is before you delete: open Account, Membership and tap “Cancel or change in the store”. You can also cancel later in your store’s subscriptions, even after your account is gone, because the store holds the subscription. Refunds follow Google Play or App Store policy.
The app says the same after you delete: “Deleting your account doesn’t cancel a store subscription. Cancel it in your App Store or Google Play subscriptions.”
What is deleted when I delete my account?
Your profile, answers, photos, face pattern and messages.
Read the details
That, and the rest of the data below, is deleted from our database, our photo storage and our face collection.
- Your answers to the questions, including sensitive ones such as religion and caste, and their history.
- Your profile and every note on it, whether it came from the AI conversation or a ChatGPT import, and your AI conversations.
- Your photos, from our database and our photo storage.
- Your face pattern, from our face-matching service, and the results of your selfie checks and any ID badge check. We never kept the selfie video.
- The messages you sent, except in a chat where you were reported (see below).
- Your blocks, your private feedback on introductions and the updates we sent you about your pool.
- Invites you created, which hold a friend’s first name, and your choices as a former member.
- The device tokens we use to send you notifications.
- Your sign-in record at Google Firebase, which holds your phone number, and the name and date of birth on your account.
Introductions still waiting for our review are withdrawn, and a deleted account is never suggested to anyone. Read what we collect in the first place in our privacy policy.
What do you keep after deletion, and for how long?
A few records stay, with restricted access. None includes your profile, answers or photos.
Read the details
They are kept for safety, legal, tax and security reasons.
| What we keep | How long | Why |
|---|---|---|
| Safety reports, the evidence kept with them, and appeal decisions (your own appeal statement is deleted) | 3 years after the report is closed (proposed) | Safety and our legal duties under India’s IT Rules, with restricted access |
| Messages you sent in a chat where you were reported, kept hidden | As long as the report they belong to (proposed) | Evidence for that report |
| Membership and billing records | 8 years (proposed) | Tax and accounting |
| A record of your privacy requests, including this deletion | 3 years (proposed) | Proof that we handled them |
| Security logs and the audit log: IDs, actions and technical details such as IP addresses, never your answers or messages | Security logs: 1 year (at least 180 days, as CERT-In requires). Audit log: 1 year (proposed) | Security |
| Introductions that were decided: the two member IDs, the scores and each person’s answer, without the “Why we suggested this” note | Not set yet; our legal advisers are confirming it | To check how well matching works |
| A placeholder account record: its ID, status, home city and dates, without your name or date of birth | While the records above refer to it | So those records still point to an account |
| Backups: full copies of our database, kept in India | Up to 35 days, then deleted on rotation | Recovering from a failure |
“Proposed” means the period isn’t final yet: our privacy policy is a draft under review by Indian counsel. If a period changes, the privacy policy and this page will change with it.
Google Play and the App Store keep their own purchase records under their own policies. Anthropic, which at present processes our AI requests outside India, handles them under its own data terms. Read what stays private, and what the AI never sees.
Can I take a break instead of deleting my account?
Yes: tap “Pause matchmaking” on the Home screen.
Read the details
You won’t get new introductions or be suggested to anyone, and chats you already have stay open.
Tap “Resume matchmaking” whenever you’re ready. Pausing doesn’t pause membership billing: to stop paying, cancel in Google Play or the App Store.
You can also remove single things without leaving: delete a note, a photo or everything from a ChatGPT import under Account, My profile, or turn off optional privacy choices under Account, Privacy and my data. See how MeAndWho Club works and where to get help.
More questions about your data
Can I get a copy of my data?
Yes, you can get a copy of your data in the app: go to Account, then Privacy and my data, and tap “Get a copy of my data”. You get your account details, consents, profile, photos, any AI conversations you chose to keep, introductions with your own decisions, the messages you sent, your feedback and your membership records, as text you can save or share. Other people’s data, such as their messages, is left out. See the privacy policy.
Do you keep my selfie video?
No, we don’t keep the video or any selfie images, and the check is set up so that our provider, Amazon Web Services, keeps none either. We do keep a face pattern, which is a set of numbers rather than a photo, to stop duplicate accounts and to check your photos are you. It is deleted when you withdraw that consent or delete your account. See verification.
Where is my data stored?
Our database, your photos, your face pattern and our logs are hosted by Amazon Web Services in India, in Mumbai, with backups in Hyderabad. This website is hosted by Vercel, whose servers may be outside India. A few services work outside India: sign-in codes (Google Firebase), push notifications (Expo) and, at present, the AI matchmaker (Anthropic). We don’t show ads, use advertising trackers or sell your data. Our privacy policy lists each provider and what it handles.
Is my data processed outside India?
Some of it is: at present, the AI matchmaker’s work is processed outside India by Anthropic, which makes Claude, the AI we use. That covers your non-sensitive answers and what you write if you use the AI conversation, any summary you paste, and the shared answers used for introduction notes and date ideas. Sign-in codes and push notifications also use services outside India. Our database, photos, face patterns and logs are in India. We plan to move AI processing to India, but it hasn’t happened yet. See the privacy policy.
All questions and answers about MeAndWho Club and how the selfie check and face pattern work